Chip’s B2B Tip #18 - PayPal-eBay Ripoff
.
B2B Tip #18 - Don't Do Business With PayPal or eBay
.
Here's a true story, complete with the emails to back it up, concerning the taliban and al qaeda of the online merchant services world, PayPal and eBay ... (yes, they harbor and conceal real-life terrorists who prey on innocent Netizens ...)
You can make up your own mind based on the story. Below I present the "real-life emails" that state the real case.
What's your opinion?
=================================
1-17-05
To Ute and PayPal -
I received your canned 'explanation.' Please see my uncanned reply below ...
On 16 Jan 2005 at 17:59, webform@paypal.com wrote:
> Dear Charles Tarver Jr,> > Thank you for your email. I am sorry to hear how much frustration this has caused you.
*** That sounds great Ute, just like the "corporate-speak" I would expect from PayPal based on the pathetic PayPal customer service I and others receive from you ... but save your canned bogus apology because I don't believe you or PayPal for a second.
> The case in question was decided against you due to buyer being able> to provide return information. Buyer returned merchandise to you on> 11-9-2004 per records from his credit card company.
*** Ute - this is a joke. Follow along with me here:
*** First - how in the world would his credit card company know the date he returned something? (Ummmm ... let's see ... that's what he told them.)
*** Ute - I buy a perfect, rare, limited edition book from Ute, get it here, and have it photocopied. Then I pitch it in a box and mail it to back to Ute, void of its original careful packing. I just drop it in a box and mail it. But since I'm a crook, I know how to work the system - so I send it "return receipt."
*** Ute picks it up at the post office, and sees that it now has creases in its cover, and has lost its original value.
*** Ute sends Chip an email saying that the book has lost its value because Chip damaged it. Chip's a rip-off, so he simply does not respond. Chip has the precious, all-powerful receipt from the Post Office showing that Chip returned it. Chip is now "protected" (rubs hands together.)
*** Ute's now got the system working against him.
*** So, Ute. Your response it the just typical PayPal BS. Having a receipt that shows you returned something is just a ruse, a sham, and a scam. It's just the way the Post Office protects crooks like "Rodney The Perp."
*** Your "receipt" does not say that the seller got his merchandise back in the same condition he sent it, neither does that receipt address or acknowlege the fact that the item cannot be sold again as original - does it?
*** So your answer is just more PayPal crap. You don't investigate squat. You don't provide any real customer service at all. If you did, you'd know that my shipping charges are non-refundable in 100% of the scenarios to try to help protect me from crooks like Rodney The Perp. No, you do the bare minimum. You got your fees, didn't you?
*** You'd provide a phone number in your email for your clients to give you a true explanation, instead of some silly, bogus, 4-question brief email you send out ... the absolute bare minimum you have to do for your "customer service" to feel all good and proud of itself ... (NOTE: of course, it's far too much to expect PayPal to pick up a phone and call one of its clients. That's just not part of the PayPal Corporate Customer Service module ...)
*** You'd acknowledge receipt of emails from your clients telling you that someone is ripping them off. And you'd do something about it to protect your merchants like me.
*** But no - you and PayPal only want the money.
*** Greed is an ugly beast - isn't it, Ute ...
*** That's what all you're about, and all you'll ever be about, because you're just as common and crooked as the thieves you help steal stuff from your own merchants.
*** This is just one reason why so many merchants and others in the market who have suffered through doing business with PayPal hate you (see http://www.paypalsucks.com/) ...
*** Their mission statement is "PayPal Sucks, aka No PayPal, is an anti -paypal site to expose the nightmare of doing business "the paypal way."
*** That says it all, Ute. 'Nuff said ...
> As you know, our Seller Protection Policy does not cover sellers for> this kind of claim. However, sellers form the backbone of our customer base, and we deeply regret the needed to perform any reversal. Please > understand that this chargeback was investigated within the terms of > our User Agreement which you agreed to when you opened your PayPal > account. At this point, we suggest that you contact the buyer directly > to resolve this issue.
*** More typical boilerplate, "this-is-what-we're-told-to-tell-jokers-like-you-after-we-give-your-money-to-some-ripoff-again" story.
*** And it's basically ridiculous, Ute.
*** The last time I got ripped off by PayPal and eBay was just last month. Your and eBay's policies cleverly conceal and the avoid the realities of the market again by placing time and dollar amount exclusions on your so-called willingness to help (your "customer service" as you like to call it.)
*** As I said below, "> You guys are as big a bunch of crooks as eBay is. Congrats on your marriage. You're perfect for each other. You're pathetic as a merchant service ..."
*** I don't change my opinion one bit today based on your complete and utter lack of meaningful, real customer service and reasonable, viable merchant protection policies.
*** As I said - you and eBay are perfect for each other. So now, all I do is judge you by your fruit - which is rotten and stinking, having fallen off the tree long ago and now filled with worms and maggots on the ground.
*** But be aware that you, PayPal, and eBay (and the thieves you support) are in for serious trouble again because you all enable one another to steal from honest people by cleverly and slyly manipulating your own 'system.'
*** You'll "get what you paid for" over time - and reap as you have sown, too - so be prepared.
*** I'll go post my complaint emails and your ridiculous replies (and your joke of a company) in my blog now at ...
... http://www.FirstContactSecrets.com/blog ...
*** (Oh - and I plan to take the PayPal logo off my site and discontinue doing business with the Paypal wiseguys.)
*** Drop by and see me some time, Ute ...
Have a nice life, Ute -
Chip Tarver
==============================
> > > Sincerely,> Ute> PayPal Chargeback Division> PayPal, an eBay Company
> > Original Message Follows:> ------------------------> Form Message> customer subject: Negative Balance; ; why?> customer message: Additional Information: 'Hmmm ...> >
So, what you're telling me is ... even though I sent> you the info you requested disputing the claim against> my account ... on the day you asked for it ... and even > though PPal is so unprofessional no one ever acknowledged > receipt of the info ... and even though the buyer returned > my merchandise damaged, and not in its is original shipping > packaging ... and now I cannot resell it - > > I'm liable?> > You guys are as big a bunch of crooks as eBay> is. Congrats on your marriage. You're perfect> for each other. You're pathetic as a merchant> service ...
> > Chip Tarver
> > > Copyright Chip Tarver. All Rights Reserved.
END
=======================
So - dear readers - you decide ...
© Chip Tarver
The B2B Relationship Pro
http://www.FirstContactSecrets.com
http://www.Free-Targeted-Traffic.com
B2B Tip #18 - Don't Do Business With PayPal or eBay
.
Here's a true story, complete with the emails to back it up, concerning the taliban and al qaeda of the online merchant services world, PayPal and eBay ... (yes, they harbor and conceal real-life terrorists who prey on innocent Netizens ...)
You can make up your own mind based on the story. Below I present the "real-life emails" that state the real case.
What's your opinion?
=================================
1-17-05
To Ute and PayPal -
I received your canned 'explanation.' Please see my uncanned reply below ...
On 16 Jan 2005 at 17:59, webform@paypal.com wrote:
> Dear Charles Tarver Jr,> > Thank you for your email. I am sorry to hear how much frustration this has caused you.
*** That sounds great Ute, just like the "corporate-speak" I would expect from PayPal based on the pathetic PayPal customer service I and others receive from you ... but save your canned bogus apology because I don't believe you or PayPal for a second.
> The case in question was decided against you due to buyer being able> to provide return information. Buyer returned merchandise to you on> 11-9-2004 per records from his credit card company.
*** Ute - this is a joke. Follow along with me here:
*** First - how in the world would his credit card company know the date he returned something? (Ummmm ... let's see ... that's what he told them.)
*** Ute - I buy a perfect, rare, limited edition book from Ute, get it here, and have it photocopied. Then I pitch it in a box and mail it to back to Ute, void of its original careful packing. I just drop it in a box and mail it. But since I'm a crook, I know how to work the system - so I send it "return receipt."
*** Ute picks it up at the post office, and sees that it now has creases in its cover, and has lost its original value.
*** Ute sends Chip an email saying that the book has lost its value because Chip damaged it. Chip's a rip-off, so he simply does not respond. Chip has the precious, all-powerful receipt from the Post Office showing that Chip returned it. Chip is now "protected" (rubs hands together.)
*** Ute's now got the system working against him.
*** So, Ute. Your response it the just typical PayPal BS. Having a receipt that shows you returned something is just a ruse, a sham, and a scam. It's just the way the Post Office protects crooks like "Rodney The Perp."
*** Your "receipt" does not say that the seller got his merchandise back in the same condition he sent it, neither does that receipt address or acknowlege the fact that the item cannot be sold again as original - does it?
*** So your answer is just more PayPal crap. You don't investigate squat. You don't provide any real customer service at all. If you did, you'd know that my shipping charges are non-refundable in 100% of the scenarios to try to help protect me from crooks like Rodney The Perp. No, you do the bare minimum. You got your fees, didn't you?
*** You'd provide a phone number in your email for your clients to give you a true explanation, instead of some silly, bogus, 4-question brief email you send out ... the absolute bare minimum you have to do for your "customer service" to feel all good and proud of itself ... (NOTE: of course, it's far too much to expect PayPal to pick up a phone and call one of its clients. That's just not part of the PayPal Corporate Customer Service module ...)
*** You'd acknowledge receipt of emails from your clients telling you that someone is ripping them off. And you'd do something about it to protect your merchants like me.
*** But no - you and PayPal only want the money.
*** Greed is an ugly beast - isn't it, Ute ...
*** That's what all you're about, and all you'll ever be about, because you're just as common and crooked as the thieves you help steal stuff from your own merchants.
*** This is just one reason why so many merchants and others in the market who have suffered through doing business with PayPal hate you (see http://www.paypalsucks.com/) ...
*** Their mission statement is "PayPal Sucks, aka No PayPal, is an anti -paypal site to expose the nightmare of doing business "the paypal way."
*** That says it all, Ute. 'Nuff said ...
> As you know, our Seller Protection Policy does not cover sellers for> this kind of claim. However, sellers form the backbone of our customer base, and we deeply regret the needed to perform any reversal. Please > understand that this chargeback was investigated within the terms of > our User Agreement which you agreed to when you opened your PayPal > account. At this point, we suggest that you contact the buyer directly > to resolve this issue.
*** More typical boilerplate, "this-is-what-we're-told-to-tell-jokers-like-you-after-we-give-your-money-to-some-ripoff-again" story.
*** And it's basically ridiculous, Ute.
*** The last time I got ripped off by PayPal and eBay was just last month. Your and eBay's policies cleverly conceal and the avoid the realities of the market again by placing time and dollar amount exclusions on your so-called willingness to help (your "customer service" as you like to call it.)
*** As I said below, "> You guys are as big a bunch of crooks as eBay is. Congrats on your marriage. You're perfect for each other. You're pathetic as a merchant service ..."
*** I don't change my opinion one bit today based on your complete and utter lack of meaningful, real customer service and reasonable, viable merchant protection policies.
*** As I said - you and eBay are perfect for each other. So now, all I do is judge you by your fruit - which is rotten and stinking, having fallen off the tree long ago and now filled with worms and maggots on the ground.
*** But be aware that you, PayPal, and eBay (and the thieves you support) are in for serious trouble again because you all enable one another to steal from honest people by cleverly and slyly manipulating your own 'system.'
*** You'll "get what you paid for" over time - and reap as you have sown, too - so be prepared.
*** I'll go post my complaint emails and your ridiculous replies (and your joke of a company) in my blog now at ...
... http://www.FirstContactSecrets.com/blog ...
*** (Oh - and I plan to take the PayPal logo off my site and discontinue doing business with the Paypal wiseguys.)
*** Drop by and see me some time, Ute ...
Have a nice life, Ute -
Chip Tarver
==============================
> > > Sincerely,> Ute> PayPal Chargeback Division> PayPal, an eBay Company
> > Original Message Follows:> ------------------------> Form Message> customer subject: Negative Balance; ; why?> customer message: Additional Information: 'Hmmm ...> >
So, what you're telling me is ... even though I sent> you the info you requested disputing the claim against> my account ... on the day you asked for it ... and even > though PPal is so unprofessional no one ever acknowledged > receipt of the info ... and even though the buyer returned > my merchandise damaged, and not in its is original shipping > packaging ... and now I cannot resell it - > > I'm liable?> > You guys are as big a bunch of crooks as eBay> is. Congrats on your marriage. You're perfect> for each other. You're pathetic as a merchant> service ...
> > Chip Tarver
> > > Copyright Chip Tarver. All Rights Reserved.
END
=======================
So - dear readers - you decide ...
© Chip Tarver
The B2B Relationship Pro
http://www.FirstContactSecrets.com
http://www.Free-Targeted-Traffic.com
posted by Chip Tarver at 1/17/2005 04:39:00 AM
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